Outbound for Chrome
Power dialer inside your CRM
What exactly is Outbound for Chrome?
A power dialer that lives in a side panel inside the CRM you already use, with smart scoring from Pro up. Calls, dispositions, and notes write straight back into HubSpot or Salesforce; your team never learns a new tool.
What's the difference between sequential and parallel dialing?
Sequential dialing (Lite) places one call at a time and auto-advances to the next contact the moment you wrap: hands-free list dialing at a human pace. Parallel dialing rings 2 numbers at once on Starter, 3 on Pro, and 5 on Teams and Enterprise: machine detection clears the voicemails and robot screens, so most machines never reach you and live answers come straight to you.
Which CRMs does it work with?
HubSpot and Salesforce today, on every plan. We add a CRM to this list only when calls log to it end to end.
Do I need new phone numbers?
Each rep gets a dedicated line, provisioned in a click at carrier cost; it's the caller ID for calls and the number for texting. No platform setup fee; each number has a one-time $2.50 setup fee, waived for the first 100 users.
What happens when a voicemail answers?
Machine detection leaves your pre-recorded message and moves on without you hearing a beep. Robot call-screens get answered with your recorded intro, so most machines never reach you.
Is there a trial or a contract?
Every self-serve dialer plan starts with a 3-day free trial (the CRM comes with a 7-day free trial of Pro), and every tier is month-to-month: no annual contract, cancel anytime.
Outbound CRM
Full CRM with dialer built in
What's included in the CRM?
Contacts, accounts, pipeline, activities, the power dialer, follow-ups that write to your real calendar, 1:1 texting, reports, and call recording, which is opt-in on every plan that dials on an Outbound line: one tool, one login.
Can I dial sequentially, or only in parallel?
Both. Work a curated list one call at a time with auto-advance (sequential), or open up to 5 parallel lines where machine detection handles the voicemails and most machines never reach you. Basic runs 3 parallel lines; Pro and Enterprise run 5.
How fast can I get my contacts in?
Drop in a spreadsheet and you're dialing the same morning; the import auto-detects your columns. Enterprise includes hands-on migration help.
What is the Connect Score?
A ranking of who's most likely to answer right now, learned from when your own contacts actually pick up, not a generic best-times chart. Your call list reorders itself as the day moves.
How does texting work?
One-to-one texting from your dedicated number, carrier-registered, with STOP honored automatically and sends limited to the recipient's daytime hours. No bulk blasts, by design.
Is there really a free tier?
Yes: the basic CRM is free for organizing contacts and pipeline, with no dialer or phone line. Dialing inside the CRM starts on Starter at $55/seat; the Chrome extension dialer starts on Lite at $19/seat, with a 3-day free trial when you sign up from the extension.